Privacy Policy

Tech Buddi is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our platform.

Information We Collect
We may collect the following types of information:
• Account Information: Name, email address, phone number, and password
• Booking Details: Service requests, technician assignments, and payment history
• Payment Information: Processed securely via our payment provider (we do not store card details)
• Usage Data: IP address, browser type, device information, and interaction logs

3. How We Use Your Information
We use your data to:
• Provide and manage our services
• Process bookings and payments
• Communicate with you about your account or services
• Improve our platform and user experience
• Comply with legal obligations

4. Sharing Your Information
We may share your information with:
• Independent technicians to fulfill your service requests
• Payment processors for secure transactions
• Legal authorities if required by law
We do not sell your personal data to third parties.

5. Data Retention
We retain your data for as long as necessary to provide our services and comply with legal obligations.

6. Your Rights
Under UK GDPR, you have the right to:
• Access your personal data
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent at any time
To exercise these rights, contact us at info@techbuddi.co.uk.

7. Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

8. Cookies
We use cookies to enhance your experience. You can manage cookie preferences through your browser settings.

9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification.